Shiping Policy
Shipping Policy
Last Updated: October 30, 2026
Thank you for shopping with Glowvera Natural Beauty! We are committed to delivering your orders safely and efficiently. Please read our Shipping Policy for details about order processing and delivery.
1. Order Processing Time
Orders are generally processed within 1–3 business days after they are placed.
Orders placed on weekends or public holidays may be processed on the next business day.
You will receive an order confirmation after placing your order.
2. Shipping and Delivery Time
Estimated delivery times may vary depending on your location and courier services.
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Major cities: 3–5 business days.
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Other cities and areas: 5–7 business days.
These are estimated delivery times and are not guaranteed. Delays may occur due to weather, public holidays, courier issues, or other circumstances beyond our control.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before you complete your order.
Any free shipping offers will be mentioned on our website or promotional pages.
4. Order Tracking
If tracking information is available, we will share it with you once your order has been dispatched.
You may use the tracking details provided by the courier to check your shipment status.
5. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping details, including their name, phone number, and delivery address.
Glowvera Natural Beauty is not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
6. Delayed or Missing Orders
If your order has not arrived within the estimated delivery time, please contact us.
We will do our best to coordinate with the courier and help resolve the issue.
7. Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery and provide your order number along with clear photos or videos of the damaged package or product.
We will review your request and assist according to our Return and Refund Policy and applicable law.
8. Cash on Delivery
Cash on Delivery (COD) may be available for selected locations and orders.
If COD is available, you can pay the order amount to the courier at the time of delivery.
9. Contact Information
For shipping-related questions or assistance, please contact us:
Business Name: Glowvera Natural Beauty
Email: glowvera21@gmail.com
Phone: 03705189137
Thank you for choosing Glowvera Natural Beauty. We appreciate your trust and support!